Frequently Asked Questions
Download FAQFrequently Asked Questions
Frequently Asked Questions (“FAQ”) represent common questions that apply to our technology, products and services that you may require clarification prior to a Demo or purchase. Download PDF here.
What is the CloudCover Platform?
CloudCover’s genesis began as a cybersecurity generative-AI enabled XDR/SOAR solution. Today, CloudCover is the unique combination of network-centric cybersecurity and cyber data insurance, known as the CyberSafety Platform™.
What makes CloudCover unique?
CloudCover is unique in three important ways:
First, we are the first truly agnostic, agent-less Secure Access Service Edge (SASE) solution that orchestrates the entire network (all endpoint agent-based devices) in your security stack. No other solution is capable of this feat on every device on your network — especially the network’s edge and the cloud.
Second, CloudCover C3C technology provides near impenetrable multi-directional (lateral egress-ingress) network inspection and prevention. It is near perfect zero false-positive accuracy — blocking malware threats with sub-second (microsecond) response speed.
Third, the C3C deploys without “rip and replace” disruption to your existing security stack. It deploys within minutes, not days, weeks, nor months like competitive solutions. And unlike competitors it’s fully network aware and operational in a few hours, giving you the added layer of security faster than any solution in the market.
What makes CloudCover so fast?
We can detect events less than a millisecond. The C3C solution does not depend on database signature agents, nor API lookup calls, nor playbooks. Instead, our patented agent-less risk engine AI machine learns to understand the network’s risk edge and therein employing packet inspection of all network traffic in mirror mode, which can determine acceptable vs. bad packet traffic at the speed of the single packet handshake.
How is advanced threat detection achieved?
Verified with nearly zero false positive accuracy is possible because we remodel our generative algorithms utilizing over 3+ trillion threat events.
Is CloudCover affordable for a mid-size business like mine?
The CloudCover C3C Platform is remarkably affordable, giving smaller businesses better protection than large, global firms that invest much more in their cybersecurity infrastructure.
How is CloudCover able to orchestrate security devices on network?
Every node is covered across the corporate enterprise, the cloud, and everything in between, including IoT devices. That’s because we use mathematical models that utilize the ACL (TCL/TK) control in conjunction with real-time syslogs to evaluate bidirectional threats at the network packet handshake level, requiring no agents nor APIs to manage the devices on your network. Our patent solution produces a single-pane of control to see your entire network security.
Is CloudCover Patented?
US Patent Office No. US 10326777 B2 / 8,832,833 / 8,973,143 covers the internet technology used to identify threat, security orchestrate, automate, and apply incident response utilizing its SOAR technology to automatically generate in millisecond, custom rules directing one or more of its defensive module technologies to prevent subsequent communication traffic from specific sources from infecting a customer’s protected network.
How does CloudCover perform against malicious DDoS attacks?
Unlike other offerings, none of our clients’ networks have been compromised by Distributed Denial-of-Service (DDoS) nor by a ransomware attack. This is possible because our AI/ML analysis AWARE engine identifies threats at the TLS handshake, utilizing a multi-directional packet inspection method, it can determine the risk of all inbound and outbound traffic. By blocking ransomware outbound traffic, even systems that were compromised with sleeper threats prior to our install, CloudCover protects networks from all DDoS as well as ransomware activation.
Who has pen-tested CloudCover for speed and accuracy claims?
The CloudCover Platform has undergone rigorous penetration testing by the following independent organizations:
• U.S. Department of Defense / US Air Force
• NSIN / University of Colorado, Boulder, CO
• AFWERX San Antonio, TX (DoD Pen-Test organization)
• Cyber Collegiate Challenges (Red/Blue national/regional teams)
• Iowa State & Dakota State University / Hacker Challenges
• Rochester Institute of Technology / SAFE Labs
• Black Hat USA and DEFCON 2021 conferences
• Lodestone, Texas, USA
Why is CloudCover in the Cyber Insurance Market?
Businesses small and large, are seeing soaring premiums and lower coverage. Some companies are being denied any cyber coverage. Cyber Insurance providers are unable to properly understand the cyber risks of their insured customers, resulting in huge losses for cyber insurance providers. Hence, higher premiums and less coverage. CloudCover can address this dilemma by mitigating the underlying cyber risk and thus underwrite cyber insurance much more effectively.
What cyber insurance coverages will CloudCover provide?
COMPUTER & FUNDS TRANSFER FRAUD
RANSOMWARE FRAUD
SOCIAL ENGINEERING
WEBSITE MEDIA LIABILITY
CYBERSECURITY BREACH EXPENSE
EXTORTION THREATS
REPLACEMENT OR RESTORATION OF ELECTRONIC DATA
BUSINESS INCOME AND EXTRA EXPENSE
PUBLIC RELATIONS EXPENSE
CYBERSECURITY BREACH LIABILITY, PAYMENT CARD INDUSTRY FINES, AND PENALTIES
How does CloudCover provide better Cyber Insurance?
CloudCover utilizes it’s C3C technology to completely understand the inherent risk of each customer’s inline network cyber risk traffic in real time. Our C3C risk aware understanding produces more accurate risk control, and thereby smarter cyber underwriting, which leads to better pricing that leads to better cyber coverage, better overall cyber-insurance aggregation. Thereby, C3C dramatically lowers cyber risk by incrementally measuring cyber risk and automatically mitigating egress-ingress network data risk in real time. Effective security risk mitigation leads to fewer claims, thus lower premiums — and therefore better cyber security risk protection.
General Support Services
CloudCover provides all of our customers technical support at no additional charge. You may contact our sales support services by dialing +1 (320) 291-0776 — 9:00 AM -to- 5:00 PM CST, Monday through Friday or email us at [email protected]. Our mail stop address is CloudCover USA 740 Southcross Drive W Suite 105, St Paul, MN 55306.
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For General Inquiries: If you have questions regarding our services and support policy or practices, please contact us: [email protected]
CloudCover
CloudCover USA, Inc.
740 Southcross Drive W. Suite 105
St Paul, MN 55306
Phone: +1 (651) 247-6746
Support: [email protected]
General FAQ:
If you have questions regarding FAQ information or practices, contact: [email protected]