Frequently Asked Questions

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Frequently Asked Questions

Frequently Asked Questions (“FAQ”) represent common questions that apply to our technology, products and services that you may require clarification prior to a Demo or purchase. Download PDF here.

What is the CloudCover CC/B1 Platform?

CloudCover’s genesis began as a cybersecurity generative-AI enabled XDR/SOAR solution known as the CC/B1 Platform. Today, CloudCover is the unique combination of network-centric XDR/SASE and cybersecurity insurance, known as the CloudCover CyberSafety Platform™. We share the same team and technology with the mission — No more hacking!

What makes CloudCover CC/B1 unique?

CloudCover is unique in three important ways:

First, we are the first truly agnostic, agentless Secure Access Service Edge (SASE) solution that orchestrates the entire network (all endpoint agent-based devices) in your security stack. No other solution is capable of this feat on every device on your network — especially the network’s edge and the cloud.

Second, CloudCover’s CC/B1 provides near impenetrable multi-directional (lateral egress-ingress) network inspection and prevention. It is near perfect zero false-positive accuraccy — blocking malware threats with sub-second (microsecond) response speed.

Third, the CC/B1 deploys without “rip and replace” disruption to your existing security stack. It deploys within minutes, not days, weeks, nor months like competitive solutions. And unlike competitors it’s fully network aware and operational in 72 hours, giving you the added layer of security faster than any solution in the market.

What makes CloudCover CC/B1 solution so fast?

We (CC/B1) can detect events less than a millisecond  — actually in 12-18 microseconds. The CC/B1 does not depend on database signature agents, nor API lookup calls, nor playbooks. Instead, our patented agentless solution resides in memory as a 328MB PMM (precise matematical model). Our AWARE risk engine generative-AI learns to understand the network’s risk edge and therein employing packet inspection of all network traffic in promiscuous (mirror) mode, which can determine acceptable vs. bad packet traffic at the speed of the single packet handshake.

How is CC/B1 able to achieve advanced threat detection?

Verified with nearly zero false positive accuracy is possible because we remodel our generative algorithms utilizing over 220,000+ AI/ML rules on over 3+ trillion threat events, per 56 million feeds, every 15 minutes

Is CC/B1 affordable for a mid-size business like mine?

The CloudCover CC/B1 Platform is remarkably affordable, giving smaller businesses better protection than large, global firms that invest much more in their cybersecurity infrastructure.

How is CC/B1 able to orchestrate security devices on network?

Every node is covered across the corporate enterprise, the cloud, and everything in between, including IoT devices. That’s because we use mathematical models that utilize the ACL (TCL/TK) control in conjunction with real-time syslogs to evaluate bidirectional threats at the network packet handshake level, requiring no agents nor APIs to manage the devices on your network. Our patent solution produces a single-pane of control to see your entire network security.

How does the CC/B1 perform against malicious DDoS attacks?

Unlike other offerings, none of our clients’ networks have been compromised by Distributed Denial-of-Service (DDoS) nor by a ransomware attack. This is possible because our AI/ML analysis AWARE engine identifies threats at the TLS handshake, utilizing a multi-directional deep-packet inspection method, it can determine the risk of all inbound and outbound traffic. By blocking ransomware outbound traffic, even systems that were compromised with sleeper threats prior to CC/B1 install, the CC/B1 protects networks from all DDoS as well as ransomware activation.

How does CloudCover help with my compliance reporting?

Our CyberSafety Registry represents real-time risk and compliance-governance scoring which helps customers assess and mitigate the cyber risk of their company’s “cyber-safety posture” continuously. This “always on” risk assessment and scoring is invaluable in reducing the labor costs associated with Sarbanes Oxley, HIPAA, or other GRC requirements. https://v2.cloudcoverregistry.com

Who has pen-tested our CC/B1 for speed and accuracy claims?

The CC/B1 Platform has undergone rigorous penetration testing by the following independent organizations:
• U.S. Department of Defense / US Air Force
• NSIN / University of Colorado, Boulder, CO
• AFWERX San Antonio, TX (DoD Pen-Test organization)
• Cyber Collegiate Challenges (Red/Blue national/regional teams)
• Iowa State & Dakota State University / Hacker Challenges
• Rochester Institute of Technology / SAFE Labs
• Black Hat USA and DEFCON 2021 conferences
• Lodestone, Texas, USA

Why is CloudCover in the Cyber Insurance Market?

Businesses small and large, are seeing soaring premiums and lower coverage. Some companies are being denied any cyber coverage. Cyber Insurance providers are unable to properly understand the cyber risks of their insured customers, resulting in huge losses for cyber insurance providers. Hence, higher premiums and less coverage. CloudCover can address this dilemma by mitigating the underlying cyber risk and thus underwrite cyber insurance much more effectively.

How does CloudCover provide better Cyber Insurance?

CloudCover utilizes it’s CC/B1 Cyber Security Platform to completely understand the inherent risk of each customer’s inline network cyber risk traffic in real time. Our CC/B1’s risk aware understanding produces more accurate risk control, and thereby smarter cyber underwriting, which leads to better pricing that leads to better cyber coverage, better overall cyber-insurance aggregation. Thereby, CC/B1 dramatically lowers cyber risk by incrementally measuring cyber risk and automatically mitigating egress-ingress network data risk in real time. Effective security risk mitigation leads to fewer claims, thus lower premiums — and therefore better cyber security risk protection.

What cyber insurance coverages will CloudCover provide?

COMPUTER & FUNDS TRANSFER FRAUD
RANSOMWARE FRAUD
SOCIAL ENGINEERING
WEBSITE MEDIA LIABILITY
CYBERSECURITY BREACH EXPENSE
EXTORTION THREATS
REPLACEMENT OR RESTORATION OF ELECTRONIC DATA
BUSINESS INCOME AND EXTRA EXPENSE
PUBLIC RELATIONS EXPENSE
CYBERSECURITY BREACH LIABILITY, PAYMENT CARD INDUSTRY FINES, AND PENALTIES

General Support Services

CloudCover provides all of our customers technical support at no additional charge. You may contact our sales support services by dialing +1(833) 214-3380 — 9:00 AM -to- 5:00 PM CST, Monday through Friday or emailing us at [email protected]. Our mail stop address is CloudCover USA, Inc. 740 Southcross Drive W. Suite 105, Saint Paul, MN 55306.

To Correct/Update/Access/Opt Out/Be Forgotten

We are committed to ensuring that the information we obtain and use about our customers is accurate. You can help us maintain accurate records by updating your Account Profile or by using one of the methods listed below. Our service-reps are trained to answer questions about and give you reasonable access to your personal information in our database.

For General Inquiries:  If you have questions regarding our services and support policy or practices, please contact us: [email protected]

CloudCover
CloudCover USA, Inc.
740 Southcross Drive W. Suite 105
Saint Paul, MN 55306

Phone: +1 (833) 214-3380
Fax: +1 (877) 532-0390
Support: [email protected]

General FAQ:

If you have questions regarding FAQ information or practices, contact: [email protected]